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Operator aspect cover Cover drawing for the page "Where bet365 puts limits, time-outs and self-exclusion in its app": a licence card with a chip and a round check stamp. OPERATOR ASPECT

Operator aspect

Where bet365 puts limits, time-outs and self-exclusion in its app

  • 4 min read
  • 10 sections
  • Checked

To set a deposit limit or take a break in the bet365 app, you need the menu path inside the app. We have not read it yet. On 7 November 2026 the iOS path, the Android path and the limit periods are Not checked. The licensee, Hillside (Europe) ENC, is a candidate with its licence to be confirmed. Free 24/7 support: 1800 936 725.

Editorial team · checked

What this page records

Each row has a value, a source and a date. A row stays Not checked until we read the source.

12 not checked

Source: bet365 help pages for Ireland and the app on iOS and Android (not yet read) · checked 7 November 2026
ItemValueSourceDate
Path to limits on iOSNot checkedbet365 app, iOS–
Path to limits on AndroidNot checkedbet365 app, Android–
Do the two paths match?Not checkedBoth apps–
Deposit limit typesNot checkedbet365 help pages–
Limit periodsNot checkedbet365 help pages–
Changing a limitNot checkedbet365 help pages–
Time limit or session reminderNot checkedbet365 help pages–
Time-outNot checkedbet365 help pages–
Self-exclusionNot checkedbet365 help pages–
Link to helpNot checkedbet365 app–
Licensee and number near the responsible-gambling sectionNot checkedbet365 app and site–
Session reminder during live and streamingNot checkedbet365 help pages–

In short: Twelve rows, none read, so none is published as fact.

Why iOS and Android are separate

A menu can sit in a different place on each platform. We record both paths and say whether they match.

Three items belong only to this app. They are the path match, the licence number beside the responsible-gambling section and the reminder during live and streaming. The page stands only if all three can be read.

In short: Two paths, one answer on whether they match.

What the law says

  • s.164: a licensee must let you set a monetary limit. It has applied since 5 February 2026.
  • s.110(1)(a)(ii): the licence number must appear on every online platform the licensee runs, per the compliance brief.
  • s.110(1)(b) and the number near the responsible-gambling section: to be confirmed with a lawyer.
  • The national self-exclusion register (ss.44 to 49) is planned, not in force. Self-exclusion here means bet365's own.

In short: A limit tool is a duty; where it sits is what we record.

What the operator may not publish

Where a help page is silent, the cell reads: The operator does not publish this. We record silence; we never fill it with a guess.

Not checked: whether a changed limit takes effect at once.

In short: Silence is a finding, not a gap to fill.

Take a break now

You do not need to wait for this page. Free helplines from the GRAI list:

  • Gambling Awareness Trust: 1800 936 725, 24/7 · gamblingcare.ie
  • Extern Problem Gambling: 089 241 5401
  • Gamblers Anonymous Ireland (Dublin): 01 872 1133

Steps that apply to any operator: set a deposit limit and take a time-out or self-exclude. All operators side by side: limits, time-outs and exclusion snapshot.

In short: Free 24/7 support: 1800 936 725 · gamblingcare.ie.

How we checked

This version is built from the compliance brief. The bet365 help pages and both apps are unread. The profile page, bet365 app for Irish customers, holds the licence passport. We open no accounts.

Caveats

This page is conditional. It is published only after the GRAI register confirms the licence and at least five facts about this aspect are verified. Until then it is a build preview.

What changed

7 November 2026: first version. All values Not checked.

Safer gambling

18+ only. Gambling can be addictive – play responsibly. Set limits, take breaks and never bet more than you can afford to lose.

Free 24/7 support: 1800 936 725 · gamblingcare.ie. More tools are on Responsible gambling.

Install gate

Licence first. Then tap Install.

Match the licensee and number on the GRAI register before your first deposit, and write down the date.

A padlock that opens after the checks